Shipping Policy

At Mizaaj Store, we are committed to delivering your orders quickly and safely. This Shipping Policy explains how we process, ship, and deliver orders across the United Arab Emirates.

Order Processing

All orders placed on Mizaaj Store are processed within 1–3 business days after the order is confirmed.

Order processing includes:

Order verification
Quality check
Secure packaging
Dispatch preparation

Orders are not processed or shipped on weekends or public holidays.

Shipping Time

After processing, the estimated delivery time within the United Arab Emirates is typically:

3–7 business days

Delivery times may vary depending on:

Customer location
Courier service availability
High demand periods or holidays

We always aim to deliver orders as quickly as possible.

Shipping Locations

Currently, Mizaaj Store ships within the United Arab Emirates. We work with trusted delivery partners to ensure reliable shipping service across the country.

Shipping Confirmation

Once your order has been shipped, a shipping confirmation notification will be sent. This allows customers to know that their order is on the way.

Delayed or Late Deliveries

While we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control, such as:

Weather conditions
Courier service delays
High order volume
Public holidays

In such cases, we appreciate your patience and understanding.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details when placing an order. If incorrect or incomplete shipping information is provided, it may result in delays or delivery issues.

Lost or Damaged Packages

If a package is lost or arrives damaged during shipping, the issue will be reviewed and addressed appropriately. We aim to ensure that customers receive their orders in proper condition.

Delivery Attempts

If the courier service is unable to deliver the package due to customer unavailability, additional delivery attempts may be made according to the courier company's policies.