Privacy Policy

Welcome to Mizaaj Store. Your privacy and the security of your personal information are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By accessing or using our website (www.mizaajstore.com) and placing orders, you agree to the terms of this Privacy Policy.

🔹 1. Information We Collect

When you visit or make a purchase from Mizaaj Store, we may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment details (Note: We do not store your credit/debit card details. All transactions are securely processed by our trusted payment gateway.)

b. Order & Transaction Information

  • Products purchased

  • Date and time of purchase

  • Order history

c. Device & Technical Information

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the site

🔹 2. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders

  • Contact you for order updates and customer service

  • Send you promotional offers or product announcements (only if you opt-in)

  • Improve our website performance and shopping experience

  • Detect and prevent fraudulent or suspicious activities

🔹 3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data with:

  • Payment gateways (to process your payment securely)

  • Shipping & logistics partners (to deliver your order)

  • Customer service tools (to assist you better)

  • Legal authorities, if required by UAE law or to prevent fraud

All our partners are required to handle your data securely and in compliance with data protection laws.

🔹 4. Data Storage & Security

We take your privacy seriously and follow best practices to ensure your data is safe.

  • Your personal data is stored on secure servers.

  • We use SSL encryption (Secure Socket Layer) to protect your data during transmission.

  • Access to your personal information is restricted to authorized personnel only.

🔹 5. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences

  • Analyze site performance

  • Offer a better and faster shopping experience

You can control cookie preferences through your browser settings.

🔹 6. Your Rights

As a customer in the UAE, you have the right to:

  • Access and update your personal information

  • Request deletion of your data (except for data we are required to keep by law)

  • Opt-out of marketing emails at any time by clicking the “unsubscribe” link in our emails

🔹 7. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways or social media). Once you leave our website, we are not responsible for the privacy practices of those websites. We recommend reading their privacy policies.

🔹 8. Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any changes will be posted on this page with an updated “Effective Date.”